📄 Terms of Service – HeyMrDigital

📄 Terms of Service – HeyMrDigital
Last updated: July 2, 2025
Contact: contact@heymrdigital.com

1. Overview
These Terms of Service ("Terms") govern your use of the website and services provided by HeyMrDigital. By accessing or purchasing from our site, you agree to these Terms.

2. Services Offered
We provide:
- Website & mobile application development
- Custom software solutions
- IT consulting and deployment (e.g., server setup, CCTV, POS systems)
- Maintenance & support plans
- Resale of selected digital or physical products
Each service may be governed by separate written agreements or proposals.

3. Payment & Refund Policy
Payments for custom projects are due as per the proposal or invoice.
Some services require a non-refundable deposit.
Product or digital service sales are typically non-refundable unless defective or undelivered.
Refunds (if applicable) are issued within 7–14 business days upon approval.

4. Use of Third-Party Tools
Our services may involve integrations with:
- Cloud platforms (e.g., AWS, GCP)
- Payment processors (e.g., Omise, PayPal)
- External APIs or libraries
We are not responsible for any failure or downtime caused by these providers. However, we aim to offer alternatives or support if issues arise.

5. Intellectual Property
Unless agreed otherwise:
- All custom code and assets remain the property of HeyMrDigital until full payment is received.
- Upon full payment, ownership may be transferred as per written agreement.
- Templates, plugins, or third-party tools used in your project remain licensed under their own terms.

6. Support & Maintenance
Support is available via email or chat based on the service level agreement (SLA). Unless explicitly stated, no long-term maintenance is implied for one-time projects.

7. Limitation of Liability
HeyMrDigital shall not be held liable for:
- Indirect or consequential losses
- Data loss or business interruptions
- Performance issues caused by third-party systems or improper use

8. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Kingdom of Thailand.

9. Termination
We reserve the right to terminate services in cases of:
- Abuse, misuse, or fraudulent activity
- Breach of these terms
- Non-payment